Infographic : 3 Effective Customer Engagement Tactics for Success

Boost productivity by impressing your customers. To foster a deeper connection between customers, these customer centric strategies are all about what you do for your customers.

Customers perpetually altering ways on how they interact with businesses as well as the things they care about. Marketers facing challenges to keeping their customers engaged from time to time, with the goal of retaining customers stay loyal to your products / services.

Interact with your customers through the mixed channels

Generally, the mix of old and the new channels is likely preferred by your audiences. Email is still a popular tool for carrying out your marketing efforts via channels. Email rate of email marketing in 2023 is 22 %. However, it’s not the channel with highest ROI compared to other home-based mediums like TV or over-the-top streaming platforms since people spent more time at home in recent years during pandemic.

Customers use variety of channels to interact with businesses. This presents a challenge to marketers in aspect of delivering relevant and engaging messages across all these channels. See infographic below to check out ways to boost customers engagement on both new and old channels :